Have you been looking to hire new employees for your business? Looking for the person with the longest experience, or the best qualifications might seem like the ideal selection criteria, but don’t discount the impact and importance of personality. Make no mistake – their personality certainly matters.

Customer and client interactions, as well as interpersonal relationships within the team, can be informed and shaped by the personality of the employee that you hire. This can in turn affect their performance in the business.

Keep in mind that an employee’s knowledge and skillset can be built up, but a personality is innate. Picking a candidate with the longest experience in similar positions, but no enthusiasm for the role may not be the wisest choice. Stay open to the possibility of motivated and passionate candidates who are willing to learn – these employees can usually be moulded into the best team players.

 

When you are hiring a new employee, keeping these qualities in mind could net the best one for your business.

 

Positivity and confidence is key

Adding enthusiastic employees to your team can change the overall energy in the workplace, and create a far more enjoyable environment for all. Energetic employees will always put more focus and effort into each task they complete.

Confidence goes hand in hand with a positive outlook. A confident employee will be comfortable in their role and more willing to take on challenges. They have the self-assurance to convince your clients that they are the best candidate to take on their work.

 

Action focused

Do not be wary of employees who are inexperienced but looking to take action or form innovative ideas in their role. Though not every decision they make is likely to be successful, they have more potential to grow your business than an employee who stays inside the box.

Dot the ‘i’s, cross the ‘t’s

Employees who pay attention to the finer details are more likely to avoid making silly errors that might seriously jeopardise your business. It can also save you time in the long run as you will not be correcting minor mistakes continuously if you promote care over speed.

Authentic

A long history of experience is useful, but to maintain and protect your business’ reputation, always look to employ candidates who are honest and genuine. Extolling their previous responsibilities and KPIs can be a great way to learn about what your employee might be capable of. However, know that there may be a discrepancy between what they are capable of doing, and what they can actually do (whether it’s because of the difference in roles, skill level required or more).

 

Career motivated

Those employees dedicated to growing their careers are always looking for ways they can perform their roles more efficiently so that they can move up the ladder. Reward their motivation, and they’ll be even more likely to commit to creating the best business that they can.

You don’t want to be caught in the middle of a dispute when in the workplace. Whether it’s between workers, employees against the manager or even an issue existing between the senior level staff, conflict can be a sensitive issue. That’s why if you have conflict arising in the workplace, you need to carefully handle it so that it doesn’t escalate.

The following are practical strategies to respond to conflict that may arise:

–        Focus on the behaviour and events as opposed to personalities. Rather than generalising a behaviour as the problem, discuss what went wrong in the specific situation.

–        Listen to what both parties are saying. Both people might have different perspectives on what went wrong and there may be validity to both sides. Clarify the situation in detail with both parties separately before you discuss it with them together.

–        Identify the points of agreement and disagreement. The points that individuals agree on will help establish some understanding, and disagreements could help create potential solutions.

–        Prioritise which aspects of the argument need to be dealt with the most and address those first. Minor disagreements can be settled over time but major ones should not be set aside.

–        Develop a plan for each individual to work on to resolve that conflict. Setting a time frame and goal for what you expect to achieve out of the plan for both parties will help follow-up assessments of the situation.

–        Follow through with your plan by ensuring that the conflict has been resolved over time. This could involve talking to both parties about their perspective on the matter and checking whether the source of conflict has been addressed.

Not every conflict can be approached in the same manner. Different circumstances, conditions and more can impact how a conflict may need to be resolved.  Make sure you understand the situation and listen to the individuals involved carefully before deciding how you will respond.

Starting a conversation about mental health is never easy with the people that you love, let alone those who might be working alongside you. As a majority of your time throughout the week is spent alongside your colleagues, you may be in a position to notice when things are going amiss for them.

On 9 September is R U OK Day, which was designed to breach the stigma of mental health discussion in the workplace.

Beginning that conversation with your colleagues and your team about mental health does not have to be restricted to a single day. Rather, continuing the discussion beyond that time and allowing your colleagues to feel safe within the workplace to speak about their mental health can benefit everyone in the long run.

Under the Work Health and Safety Act 2011, employers must protect the mental and physical wellbeing of their employees.

That’s why it’s important that your employers, as well as you, should be on the lookout for signs that your colleagues and coworkers may be struggling with their mental health.

Sometimes, the way in which mental health is impacting a colleague can be a silent debilitation, but here are some of the signs that you can watch out for:

  • Grooming and appearance may have been neglected, or the colleague may not appear as put together as usual over a prolonged period.
  • Appear more tired and fatigued at work, and are struggling to complete tasks.
  • Are suffering from severe and significant changes in their mood ie. react more emotionally than the situation may warrant.
  • Appear to be overwhelmed by tasks that they had previously found manageable.

If these signs are present in a colleague, it may be the time to begin a conversation with them about if they are currently experiencing an impact on their mental health. Checking in on your colleagues is now more important than ever in these uncertain times.

Starting the conversation about mental health should take into account the time and place. Here are some tips for encouraging and promoting discussion about mental health between colleagues in the workplace and encourage reaching out.

  • Actively listening to your colleagues when they reach out and open up to you for help in resolving the matter will make them feel heard. It might not necessarily be something that you can assist with, but you can help them verbalise what might be impacting on them.
  • If they don’t wish to discuss it with you, don’t take it personally. Mental health can be a deeply personal subject that some won’t feel comfortable discussing with their colleagues. You can however prompt them to discuss it with someone they trust.
  • Ask them the following questions to see if you can help them visualise a strategy forwards in dealing with an issue at hand
  • Give them options to help them out of the situation – an employee assistance program (EAP) may be of assistance to them in this matter.
  • Encourage them to engage with professionals in mental health if they are experiencing a significant impact. There is only so much that you will be able to help your colleagues with, and that’s okay.

Mental health is slowly becoming a more discussable topic in the workplace, but there might be a number of factors that impact how a person is able to reach out to others. By promoting open and healthy communication, you can help your colleagues make mental health an approachable discussion in the workplace.

If you are concerned about anyone in the workplace, or this has raised some concerns for your own mental health, there is a professional helpline that can be contacted at any time on 13 11 14 for further information or simply for a friendly voice to talk to.

Communication, teamwork and problem-solving. These common “buzzwords” are generally present in job advertisements because recruiters are looking for specific kinds of people who are already in possession of these highly valuable, transferable job skills.

These transferable job skills are ones that you may have picked up and developed in previous positions or roles, and which can easily be applied in the new role.

If you are a current job seeker or looking for your next career path move, being able to prove that you are in possession of these skills on your resume could be the difference between making it through to the next round or not.

These transferable skills can be upskilled like any other developable skillset and should be done if you wish to remain relevant or gain advantages over others.

In your resume or during the interview process for a job, you should address the most common transferable job skills that you may already be in possession of. Common ones that many people are already familiar with and have may include:

  • Problem-solving skills – allows the analysis of a situation to identify underlining complications and generate potential solutions in order to implement the best one.
  • Communication – effective communication means an applicant can convey information and messages so there is little confusion as to the intended meaning of the original message.
  • Self-management – this shows recruiters that you are able to give critical tasks focus and undivided attention, which shows productivity and professionalism.
  • Teamwork – this is to do with your ability to work well with others, and towards a common goal.
  • Technical Competence – most commonly this will involve being able to use technology appropriately and fluently.

When it comes to the current business environment, having these highly valuable skills within your resume and being able to prove them through your listed experience can turn your application into one to be considered.

Employees are now giving priority to their mental health over their cost of living, a recent study has found.

It’s the result of a paradigm shift in the culture of the workplace that has seen a movement away from the traditional “work to live” mindset of many in the workforce, where working was seen as a means to an end. Mental health and the issues and stigma surrounding it are now a considerable concern for many who currently are employed. Work often adds additional stress and impact to preexisting mental health concerns.

If you are currently in a work-to-live approach to your job, you may want to consider implementing the following in order to reset your thinking and reexamine your priorities:

  • Leave work for the workdays and your allocated work hours. Free up your weekends and dedicate that much needed time for a reset and rest. Fatigue will accumulate over the course of the week, and allowing work to eat into your personal time can have a negative bearing on your mental health.
  • Don’t work for more than 10-12 hours per day. In that timeframe, count any travel and preparation time to the work hours that you might also be incurring. You may only be working eight hours, but if your commute is long and you’re still thinking about work when you get home, you haven’t exactly begun to unwind from the workday.
  • Be careful of how much you are investing into your work – you may want to be working at your optimal best, but fatigue, mental health condition and more can impact that ability. Socialising with friends, taking time off or taking up a hobby can be a great way to take your mind off of work.

With many preferring to quit their job rather than work for a company that doesn’t match their views on social matters, it is becoming increasingly obvious that employees have shifted from the cost-of-living approach to work towards a more socially-minded cohort in the workforce. Working on your career can be rewarding, and being in a position where you can comfortably do so can be of benefit to you. Take your chances and make your work and your life as comfortable as you can while allowing yourself to be challenged.

Over the past year and a half, working from home has become a viable option for many, be it a result of their situation, being unable to attend the office or simply because they prefer it. For those with children though, it can be a bit of a handful to balance the 9 to 5 workday with your 24/7 child.

You’re definitely not alone if you’re struggling with children that can’t go to school, preschool-aged children hanging off your leg and your boss in your emails with dozens of tasks to complete before the end of the day. Here’s a couple of tricks to try to keep your work/child/life balance in check.

Be realistic about what you can achieve during a workday while balancing your duties as a parent, and have an open discussion with your work about what you may and may not be able to do. Facilitate communication to keep them in the loop, especially so that they can also support you during this time. Let them know that you may not be as responsive or responding to emails at odd times, or that you might have a “young colleague” interrupting you during conference calls. Essentially, forewarn them that things might be a little hectic for you.

You should also be communicating with your children about what will be happening while you are working from home (particularly if they are old enough to understand). You can try to allocate portions of your time to suit a routine for younger children (such as making calls or having meetings during scheduled screen times or naps).

If you have a partner who is also working, one of the better methods you could employ is “divide and conquer”. Depending on work hours and workload, you may be able to take turns in engaging with your children or keeping them occupied so the other can take a call, or complete work and then swap roles.

If you’re a single parent, you’re probably a superstar. You’re basically working two full-time jobs as both an employee and as a parent, so it’s important to stay levelheaded about your expectations. You may need to work some odd hours to keep up with your responsibilities, so it’s important to talk with your employer about options (and what they can expect from you specifically). Be ready to ask for help and support during this time – we’re sure you have this, but it can’t hurt to be prepared for all eventualities.

Make sure that your children have plenty to engage them. Keep them structured with a routine or schedule that gives you flexibility, and make sure that they have a dedicated space to play or work from as well.

One helpful tip to take away from all this is to cherish the time that you will get to spend with your family.  They’re what you’d come back to at the end of the day – it’s just that you’re now spending all of that day with them.

A team meeting at its core has the purpose of sharing information efficiently and provide scope for discussion around what is being hared. A good team meeting assists teams in aligning on the topics of discussion, air any concerns or obstacles and have clarity on future actions.

Sometimes a team meeting may be called a WIP, which stands for works in progress, and is generally an update on how the projects are overall progressing and if there needs to be further action from other members to assist in the progression.

The exact purpose of a team meeting is decided by the topics in the agenda and the business needs of the meeting and your organization.

Your team meeting might be business-critical – a place where company developments or valuable information or training are shared. Team meetings can also be where your staff are able to spend time together informally and share what’s on their mind.

Not only does a team meeting allow you to catch yourself up on what your team is currently working on (and get you acquainted with how things are travelling), a team meeting also allows you to:

  • Improve and boost team morale
  • Ensure that your team is constantly learning and upskilling
  • Provide transparency within the team about what is happening, when and why
  • Allow the team to have the chance to re-centre themselves, and know their set priorities and goals for the next month.

A team meeting does not necessarily have to be an overly formal meeting. It can be as simple as a quick discussion with everyone at the start of the week to lay out what is needed from each other, and where things are tracking. As long as there is regular communication between members of the team during the meetings, issues can be brought up, actioned and resolved quickly during team meetings.

To ensure that your team meetings are used effectively, ensure that you are fully prepared with what you require from it. Making a list of topics for discussion, how the projects are progressing and any immediate concerns you might have will help facilitate discussions during the meeting.

1 in 6 Australians will experience a mental illness at some point in their lives. Regardless of the severity of the condition, your mental health can be either a positive or a debilitating force on you and affect your ability to be productive.

In many cases, your work and workplace can also become a significant source of stress, severely impacting on pre-existing mental health conditions of yourself and your colleagues. If you are in a high-pressure situation or environment, you might liken it to a pressure cooker; too much heat, and you might have a bit of an explosion on your hands.

Suppose you work while suffering from poor mental health. In that case, you may exhibit signs of presenteeism, poor productivity and a higher likelihood of exiting your profession (leading to higher turnover rates for your employer).

That being said, there is no obligation on your part to inform your employer of your mental health condition if it does not affect you and your performance of your role. Many of us experience low levels of anxiety, stress or depression in our day to day lives and can perform adequately regardless. However, you will need to tell your employer if or when your mental health condition:

  • It affects how you carry out your job requirements – this will allow your employer to identify reasonable adjustments to assist you in performing the role regardless.
  • It affects the health and/or safety of you and your colleagues
  • Is affected or could be affected by the nature of your work – failure to disclose a mental illness may disentitle an employee to workers compensation should they suffer any recurrence, aggravation or exacerbation of a preexisting mental illness.

Though you may be tempted to pull a sick day on a day where your mental health isn’t 100% (and it might be the right solution to your particular mental health situation), you can also discuss with your employer (if comfortable with doing so) ways in which you can adjust your duties within reason and benefit from remaining there.

Individuals frequently identify work as providing several important outcomes, including a sense of purpose, acceptance within society, and development opportunities. It may play a pivotal role in a person’s recovery from mental health difficulties.

Concerned About Someone In Your Workplace? 

If you have noticed that things seem amiss with a colleague or even your employer, it’s essential to check in regularly with them. By having regular, informal conversations with your colleagues and employer, you build a sense of belonging and connectedness within the team. It also makes it easier for you to notice changes in behaviour that might not otherwise be expressed vocally, and having an informal relationship based on regular and casual conversations can make it easier to share “difficult” conversations with you.

Flow is known as a state in which people are so involved in an activity that nothing else seems to matter and that the experience of being involved is so enjoyable that people will continue to do so (even at high cost) for the sheer sake of doing it. The flow state can occur across any industry and at any level.

Reaching the flow state means that you are at your most productive and can produce higher-quality results in your output work. If you can achieve this state while working, you are operating at your peak performance and are more likely to create your best work.

The chances are that you may have already experienced a flow state while at work but not been aware that it has happened. If you’ve experienced a state of “no thought” and a quietening of your mind while performing tasks, you may have entered into a flow state.

With the focus and clarity afforded to you by a flow state, tasks that can typically take days to complete may only take hours while performing under its influence.

How To Create A Flow State

A flow state cannot be achieved while under or in a state of pressure, as outside stresses and anxiety reduce productivity. Learning how to manage those is key to creating the environment for flow states to occur.

You also need to be challenged without being overwhelmed by the task. Achieving a flow state relies on a state of constant improvement, where the challenge is enough to keep you engaged without inducing stress. 

It’s also important to reframe your brain’s reaction to stress – it’s important to channel the pressures and stress of high-intensity roles or jobs and reframe them into positive reactions that can improve your ability to enter the flow state. 

Achieving flow can assist in your productivity and performance levels. When trying to work out the trigger for entering into your flow state, reflect on what was happening, what you were doing and how you felt during the period that it occurred. 

You can better your chances of invoking the flow state through:

  • Quieting the mind by applying relaxation techniques
  • Creating an environment free of distractions or focus-breakers, such as turning your phone off
  • Associating items/objects with the feeling of the flow states (e.g. a photographer might get into flow states better when behind their camera)

Flow is known as a state in which people are so involved in an activity that nothing else seems to matter and that the experience of being involved is so enjoyable that people will continue to do so (even at high cost) for the sheer sake of doing it. The flow state can occur across any industry and at any level.

Reaching the flow state means that you are at your most productive and can produce higher-quality results in your output work. If you can achieve this state while working, you are operating at your peak performance and are more likely to create your best work.

The chances are that you may have already experienced a flow state while at work but not been aware that it has happened. If you’ve experienced a state of “no thought” and a quietening of your mind while performing tasks, you may have entered into a flow state.

With the focus and clarity afforded to you by a flow state, tasks that can typically take days to complete may only take hours while performing under its influence.

How To Create A Flow State

A flow state cannot be achieved while under or in a state of pressure, as outside stresses and anxiety reduce productivity. Learning how to manage those is key to creating the environment for flow states to occur.

You also need to be challenged without being overwhelmed by the task. Achieving a flow state relies on a state of constant improvement, where the challenge is enough to keep you engaged without inducing stress. 

It’s also important to reframe your brain’s reaction to stress – it’s important to channel the pressures and stress of high-intensity roles or jobs and reframe them into positive reactions that can improve your ability to enter the flow state. 

Achieving flow can assist in your productivity and performance levels. When trying to work out the trigger for entering into your flow state, reflect on what was happening, what you were doing and how you felt during the period that it occurred. 

You can better your chances of invoking the flow state through:

  • Quieting the mind by applying relaxation techniques
  • Creating an environment free of distractions or focus-breakers, such as turning your phone off
  • Associating items/objects with the feeling of the flow states (e.g. a photographer might get into flow states better when behind their camera)